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How I can help
What I do
Eight things I do well, from a day of advice to a full programme. Whichever you need, you get the same person from the first conversation to go-live, with the governance, evidence and security that regulated, public sector and defence work demands.
Digital Transformation
From the first discovery workshop to the last go-live, I help you work out what actually needs to change, build the case for it, and stay accountable for delivering it with a return you can measure.
Explore this serviceSoftware Development
I design and build line-of-business systems, on enterprise low-code where it fits and bespoke where it doesn’t, starting with the data model so the system lasts long after the launch.
Explore this serviceIntegration
Disparate systems are a fact of life. Silos don’t have to be. APIs, file exchanges, databases and robotic automation, connected so that your data works for you and survives the odd failure.
Explore this serviceCX Consultancy
Customer experience is mostly operational: the right information in front of the right person at the right moment. I look at the journey end to end and fix the causes of friction, not just the screens.
Explore this serviceProject Oversight
An independent pair of eyes on your side of the table. Vendor selection, due diligence, cost and return analysis, and honest reporting on whether a project is really where it should be.
Explore this serviceAI Development
I’ve been building with AI in production since before the hype, and I’m still sceptical of the hype. Useful AI is contextual: your data, your rules and your documents, with a person in the loop where it matters.
Explore this serviceAI Auditing
If you’ve built, bought or inherited an AI system, I’ll tell you whether it is ethical, secure, compliant, transparent and effective, in a report you can hand to an auditor.
Explore this serviceIntelligent Document Processing (IDP)
Where a process lives or dies on documents, AI-powered capture, extraction and checking goes well beyond what OCR could ever do. I’ve used it to read log books, lease agreements and photographs at scale.
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Your environment
Not sure which of these you need?
Most engagements start with a conversation about the problem, not a service. Tell me about your environment and I will suggest where to begin.